BSBLDR803 – Develop and cultivate collaborative partnerships and relationships.

BSBLDR803 - Develop and cultivate collaborative partnerships and relationships.

ASSESSMENT 1- Networking

To complete this assessment you need to review:

This assessment has TWO parts

Answer the following questions.

Part A: Theory Questions related to Reading 1

  1. Describe the differences between the three forms of networking.
  2. What are the benefits of networking?
  3. What are ‘clusters’ and ‘’brokers’ within a network in any organization?
  4. Why is it important to network outside your organization?
  5. What is an ‘elevator pitch?
  6. Give examples of networking events in any industry?

Part B: Practical Activity related to networking

  1. STRUCTURE YOUR NETWORK: Write a list of people/ positions you network with (or should network within the given timeframes:

Daily

  • Friends/sincere Advise
  • Family/live Together,
  • Colleagues/office work staff/senior

Weekly

  • Worker
  • Employee 

Month

  • Manager
  • Worker
  • Director

Half-Yearly

Company performance and achieving goals 

  1. Internet Activity:  Complete the steps below
    1. Go to www.linkedin.com
    2. If you are not a member, then join LinkedIn.  If you are already a member, login to your account
    3. Go to ‘Interests’. then ‘Groups’
    4. Go to ‘Find a Group’ and type in any topic/industry that is of interest to you (for example: ‘hospitality’ or ‘engineering’ or ‘golf’
    5. Join any group
    6. Write the name of the group you joined here: Human Resources (HR) & Talent Management Executive
    7. Seek a connection  with your trainer through your ‘LinkedIn’ account

ASSESSMENT 2- Networking and partnerships

To complete this assessment you need to review:

Answer the following questions:

  1. Explain the five types of relationship typologies defined by Alan Fowler in your own words?
  2. What is the partnership?
  3. What are the three partnership principles? Explain why each of the three are important?
  4. Describe any THREE key characteristics of effective relationships in networking and partnerships?
  5. What are some of the barriers that can come in the way of a successful partnership?
  6. Explain emotional intelligence and its relationship to individual and team effectiveness within and organization.
  7. Explain organizational transformation and the management of the stages of change during a partnership formation.
  8. What are some of the steps you would take if there were a conflict with a network partner?
  9. Explain the five types of conflict management strategies in your own words.
  10. What steps can you take to end a partnership that is not working well?

ASSESSMENT 3- Practical Application

Background:

  • For this assessment, you can use your own workplace as a case study.  Alternatively, if you are not working you can use ACTB as your workplace. 
  • Imagine that you have been appointed as a senior manager in your workplace.  It is your responsibility to grow the networks for the business in order to:
    • Promote the business in the local community
    • Enhance the reputation of the business
    • Get acquainted with the local council and members of parliament
    • Represent your business at community business forums and other local industry events

This assessment has TWO parts

Part A: Prepare for networking

Complete the following activities:

  1. Describe your organization briefly?  (Name of the organisation, when was it established, location, what does it do, what are its key products and services, who are its main customers, number of employees etc)

The organization’s name as ‘smart city lab, National centre for artificial intelligence’ was initiated 4 years ago, in Karachi Pakistan. The main focus of this organization is to provide the solutions in terms of research, transferring of knowledge to the local economy and also provides the training of Artificial intelligence. Their key products are:

  • To provide the solutions for Game development
  • Traffic management
  • Smart irrigation system
  • Secure Application
  • Stereo Vision
  • AI kits for kids
  • Citi pulse
  • Visual Positioning System
  • Face check

This organization works for academia and focuses on increasing the energies in incorporating AI based smart technologies. There are 10+ number of employees working there and this research laboratory is enhancing & extending their team. Complete the following quiz about your own networking skills and identify your strengths and weaknesses

Prepare an ‘elevator pitch’ about yourself and your organization that you can use at professional networking events.  (You can look at examples here: http://yourpersonalbrandname.com/elevator-pitch-examples/)

Write your own ‘elevator pitch’ below.

Part B: Participate in a professional networking meeting (Role-play)

Your trainer will set up a business-networking event during class time.  It is COMPULSORY to attend the scheduled networking event in class. 

ROLE-PLAY

  1. You will be representing your selected organization at the network meeting
  2. You will meet and greet other invited members
  3. During the formal part of the networking meeting, you will be required to introduce yourself and your organization to the whole group.
  4. After the formal introductions, you will be required to identify any ONE organization with which you can form a partnership in the future to grow your business further.

Your trainer will observe you during the role-play and write his/her comments about your participation below:

Trainer to complete this section:

Student name: _____XYZ________________________

Student ID: __________101______________________

Date observed: _________16-06-2020____________________

 Good introduction                   Confident delivery                    Good body language                Satisfactory overall

Trainer name: _________ Hari Thiruvanam _____________________

Trainer signature: ___________________________

CommentGood introduction and easy and combatable

ASSESSMENT 4- Forming a partnership

This is a MAJOR assessment.  To complete this assessment you need to review:

Background:

  • For this assessment you need to use your own workplace as the case study. 
  • Imagine that you have been appointed as a senior manager at BEST & MORE (BM), a retail outlet in the city.  Imagine that BM’s mission is to become Australia’s leading customer service provider.  BM upholds the values of ‘customer care’, ‘friendly service’ and employee safety.
  • The strategic goal of BM is to:
    • Achieve 30% growth in sales by improving customer service standards
    • Reduce workplace injuries by 50% within one year by providing workplace health and safety training to staff
  • BM is covered by all relevant Australian laws. In particular, the organisation must comply with:
    • Work Health and Safety Act 2011
    • Fair Work Act 2009
    • Racial Discrimination Act 1975
    • Age Discrimination Act 2004
    • Australian Human Rights Commission Act 1986
    • Disability Discrimination Act 1992
    • Racial Discrimination Act 1975
    • Sex Discrimination Act 1984.
  • The CEO of BM wants to see an improvement in BM’s customer service standards.  The other Senior Executives include the Finance Manager and the Human Resources Manager.  The senior executive have made a decision to partner with a training organisation to achieve its long term goals.  The annual budget for this program is $20,000. The funding will be provided by BM
  • It is your responsibility to develop a learning program partnership for BM with ACTB, a registered training organisation in order to:
    •  Up-skill your team of 40 employees in the following areas:
      • Customer service skills
      • Workplace health and safety legislation
    • Enable two selected senior staff members to attain a nationally recognised ‘Diploma of Management’ qualification through ACTB every year

Your tasks:

  • Based on the above scenario, respond to the following questions:
  1. What is the mission of your organisation?
  2. What are the core values of your organisation?
  3. What are the strategic goals of your organisation?
  4. List at least three specific laws that your organisation must comply with:
  5. Read the ‘Checklist for setting up and maintaining the partnership’ on Page 16-18 of Reading 3 (Partnerships: Frameworks for working together) to understand how you can develop a detailed plan for the above partnership between your workplace and ACTB.   Answer the questions below:
    1. Step 1: Defining the need for a partnership
      1. What is the need for a partnership with ACTB?
      2. What benefits will be gained for BM by this partnership? 
      3. What benefits will be there for ACTB?


Step 2: Starting the process

  1. Who should be involved in the discussions regarding forming a partnership between BM and ACTB?
  2. List the responsibilities of ACTB in the partnership.
  3. List the responsibilities of BM in the partnership
  4. What is the function and nature of the partnership?
  5. What are the benefits and outcomes for the target groups?

c. Setting up and maintaining the partnership

  1. What is the vision and agreed goals for this partnership?
  2. What skills and competencies will be needed to manage and support the partnership?
  3. What is the recommended process for decision making?
  4. What processes can be used for performance monitoring?
  5. Who will fund the program?
  6. Develop a communication strategy for BM and ACTB
  7. Define ground rules between BM and ACTB
  8. Develop an administration plan for this partnership to work effectively

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